I’m hoping to get brave enough to try doing the balayage as some point. POSTED BY: Lori V. September 13, 2020 . We appreciate you sharing, and Happy Coloring! The dye itself is very strong and very drying. Please feel free to reach out to help@esalon.com if you need any assistance in the future. Then told that despite selecting the option of demi-permenant on the order this isn't actually available in the UK. I emailed the colorist and voila. We are so incredibly sorry to hear about this. Meche - Thank you for your feedback. It was like magic. We love being able to help our clients’ achieve beautiful, salon-quality results at home. Happy Coloring! We love being able to help our clients’ achieve beautiful, salon-quality results at home. I have also been losing a lot of hair after this . Super easy to follow instructions were included. I have gone to the same salon for 30 years and my hairdresser was making my hair far too light and ashy for my liking despite my requests to go darker and With a more golden blonde color. I never asked for red or pink and called eSalon. We appreciate you sharing, and Happy Coloring! FANTASTIC Customer Service too!! The dye itself is very strong and very drying. Then told that despite selecting the option of demi-permenant on the order this isn't actually available in the UK. It took a few weeks to subside . Linda - Thanks so much for your feedback! I decided to go on the esalon site and see what happened, after putting in my details I was given some colour choices, I picked one, but after sending in a photo I was advised that the colour, a couple of shades lighter maybe better to start with. I used dark brown on long dark brown hair with greying roots. We love being able to help our clients achieve beautiful, salon-quality results at home. It hasn't, I said this on the initial questionnaire. Please feel free to reach out to support@esalon.com if you need any assistance in the future. © 2020 Trustpilot, Inc. All rights reserved. Scarlet - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! eSalon was VERY reasonably priced and very good quality product. Tried esalon as a result of the promo deal. We look forward to blending your next color soon! I did like the packaging and thoughtful extra items to support the dyeing process. We are so very happy to hear that you are loving your customized eSalon color, your customized instructions, and your results! As someone else has remarked, my roots were turned a distinctly different shade of ginger from the red requested. Please contact help@esalon.com for further assistance. Well I selected what I was looking for on esalon and sent photos of my hair dye fail, and they sent me the absolute perfect color for my hair. I am thrilled with my experience! I’ve never dyed my hair before and I am thrilled with results! She sent a new formula. I wanted a coppery golden blonde-ish brown hair and every time I try a different boxed dye its either too red, too brown, or too blonde. I did upload a picture so the colorist could see my picture prior to selecting my color, so I think that really helped. Beatrice - Thank you for your feedback. We are always happy to help in any way we can. I have very stubborn grays and everything was beautifully covered. What a lie!!!! I began using eSalon once I noticed my hair was experiencing damage due to the box stuff. We look forward to blending your next color soon! Please feel free to reach out to help@esalon.com if you need any assistance in the future. Even my favorite stylist remarked about it, and said that it was equal to the quality of our the salon color. We love being able to help our clients achieve beautiful, salon-quality results at home. Write a review. We appreciate you sharing, and Happy Coloring! I have very stubborn grays and everything was beautifully covered. Please feel free to reach out to support@esalon.com if you need any assistance in the future. savannah - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! The appearance is duller than it used to be. Judith - Thank you so much for sharing your joy with us! Linda - Thanks so much for your feedback! We look forward to blending your next color soon! © 2020 Trustpilot A/S. It lasts long and covers grey very well! Instructions are simple. My color is a darkish blond. I LOVE how my color turned out! Not only are the products quality (obviously the colour is great but I love the tint, weekly retreat and shampoo and conditioner) but also the advice offered as part of the service is really helpful. Happy Coloring! es alon.com. I notified eSalon that they seemed to have a consistency problem. Happy to have tried it but will return to my default product. Didn't get as far as trying the colour. Jillian - Thank you for your wonderful feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! I made a mistake my last colouring (before eSalon) and went too dark. Great company will definitely use again! Mary - Thank you for your feedback, and we are so happy to hear that you are enjoying your eSalon color and experience! The colour experts at eSalon worked out exactly what I needed to do to get to the colour I wanted.I am so happy and grateful!I learnt some new tips as well to get perfect coverage! My hair came out beautiful! Not sure if any of this was related to the product but I won't be using it again. Isabel - Thanks so much for your feedback! We love being able to help our clients achieve beautiful, salon-quality results at home. I used dark brown on long dark brown hair with greying roots. Received an initial message back telling me my hair has been lightened so I couldn't have the colour I wanted. At the beginning it was a little hit-miss but we finally got where I wanted to get with my light-brown intense-red. We are so incredibly sorry to hear that your experience has been inconsistent so far. We are always happy to help in any way we can. They mixed the PERFECT color for me. We are always happy to help in any way we can. I emailed the colorist and voila. I was happy with the way I colored my hair BUT when I tried eSalon, boy oh boy I was ecstatic!!! Nothing makes us happier than hearing our clients are pleased with their experience. The last dye job I did turned my hair a raspberry pink color instead of the copper brown it showed on the box and in the name. Received an initial message back telling me my hair has been lightened so I couldn't have the colour I wanted. At the beginning it was a little hit-miss but we finally got where I wanted to get with my light-brown intense-red. Michele - Thank you for your feedback. I'm super happy and pleased! Emma - Thank you for your feedback. We look forward to the next opportunity to delight you! Kudos eSalon! And my package not yet.... they told me 3 business days!!!! ABSOLUTELY LOVE ESALON! We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Ferguson - Thank you for your feedback! Highly recommend!!!! Thank you wish I had tried it earlier!! Highly recommend!!!! We look forward to blending your next color soon! I just wanted to tell you that my last hair color formula was fantastic. So far I’ve been loving the color. When I heard about esalon I thought I'd try it. The last dye job I did turned my hair a raspberry pink color instead of the copper brown it showed on the box and in the name. Meche - Thank you for your feedback. FANTASTIC Customer Service too!! Please feel free to reach out to support@esalon.com if you need any assistance in the future. We are thrilled to hear you love the outcome of your hair - PLUS saved you some money. Sadly because I was very very pleased with the results although it took ages and ages to rinse out and stained the wall here and there. We look forward to the next opportunity to delight you! Margaret - Thank you so much for sharing your joy with us! I suffer with social anxiety so struggle with going to hairdressers and normal box colour just doesnt seem to last.