Set up meetings no more than two weeks in advance and confirm a couple of days before the date arrives. Once a deal is made - either orally or in writing - expect the Arab counterpart to abide by it. Please check the spelling. As for alcoholic beverages, it is a controversial topic and those drinks are best left alone in business negotiations. If a drink is offered, it should always be accepted as a refusal is considered as impolite. Global Business Culture are the world's leading cultural awareness training consultancy. Misunderstanding the culture in the UAE is no exception. Men should wear a suit and tie while forgoing flashy jewelry; women should opt for modest business attire. UNITED ARAB EMIRATES Business Culture & Etiquette Guide United Arab Emirates (UAE) is a Federation of seven Status‐ Kingdom, created under the Constitution of W _ ]. Secretaries generally do not have the power to fix appointments. Be patient and respectful when meetings begin with trivial small-talk or you are invited out to a meal by a local contact – all are key to the all-important relationship-building process. The business culture in the United Arab Emirates is probably different from what you would experience at home. Bosses act in a paternalistic manner with employees. Guide to Dubai and the UAE - etiquette, customs, culture & business, Business Environment in the United Arab Emirates. You should never refuse a gift. Family – Family and tribal connections form the basis of Emirati social structure. - Oil companies are open from Saturday to Wednesday from 7:30 a.m. to 2:30 p.m.- Private companies are open from 8:00 a.m. to 1:00 p.m., then from 4:00 p.m. to 7:00 p.m. from Saturday to Wednesday. A predominately liberal trade regime has contributed to sustaining an impetus for growth in the UAE – which comprises of seven states: Abu Dhabi, Dubai, Ajman, Fujairah, Ras al Khaimah, Sharjah and Umm al Quwain. (blessed Ramadan). It is important to arrive on time for meetings and not be in a hurry. It is vitally important to build on these. In this year, the UK left its political and military protectorate in the zone after more Business Culture in the United Arab Emirates Business Culture in the United Arab Emirates. Relations in the Emirates rely heavily on oral communication and face-to-face discussions. This country profile has been produced to give a short overview of some of the key concepts to bear in mind when doing business with contacts in the UAE. Trade negotiations demand patience and relationships are often built over a series of meetings. Report It to Us. You should be formal and address the decision maker, the 'Sheikh', throughout your presentation. Latest Update: November 2020. Networks and exchange of services are very important in the local culture. (noble Ramadan) or 'Ramadan Mubarak!' If there is some doubt about the outcome of negotiations it should not be expressed too negatively and the word “no” is best avoided. Essentials of Business Culture online courses, Comprehensive guides on doing business in 40+ countries, Tailored development pathway with a personalised learning journey, In-depth courses on key international destinations, Working in and Leading Virtual Teams online courses, © Keith Warburton 2020, All rights reserved Always offer your right hand. Tools and resources to help your company expand globally, In this page: However, it is rare for Emirati businessmen to greet foreigners this way. Gifts are not necessary, but they are highly appreciated, received with the right hand, and opened in private. The World Business’ Culture website serves as the ideal dynamic resource to enable professionals doing business in the UAE to gain the knowledge needed for successful relationship-building and trading in the United Arab Emirates. Although the UAE is cosmopolitan and tolerant (80% expatriates), Islam regulates people's laws and attitudes. Business Culture in the United Arab Emirates, Recent Developments in Dividends Payment: Tax Optimization and Additional Questions, Portugal: A Country of Contradictions and Balances. Learn more about Business Environment in the United Arab Emirates on, the Directory for International Trade Service Providers. The United Arab Emirates is a part of the Arab khaleeji tradition. It always pays to find the answer to the question: ‘who am I dealing with?’ when doing business in the UAE. It is thus customary to call visitors by their first name preceded by 'Sayed' (Mr.) or 'Sayeda' (Mrs.). Opening Hours. The weekend is Friday and Saturday, which means the working week lasts from Sunday to Thursday. Consult a lawyer before signing any document. Santander Trade offers a set-content, database and tools provided and managed by Export Entreprises S.A. Santander provides access to its client companies but is totally unrelated to the contents and services provided which are, fully, the responsibility of Export Entreprises S.A. Cafes, restaurants, and hotels are common places for business meetings. Managers request input from stakeholders to make decisions, but delegate implementation to team members. Those who work there find it diverse and receptive, but there are cultural differences to doing business in their markets. By using our website and agreeing to this policy, you consent to our use of cookies. The UAE is a considerably modern country in relation to the rest of the Middle East region. The private sector works Sunday-Thursday from 9am-5pm and the public sector Sunday-Thursday from 7:30am-2:30pm (some offices are open until 4pm). - Administrations: from 7:30 a.m. to 1:30 p.m. from Saturday to Wednesday and from 7:30 a.m. to 12:00 p.m on Thursday.- Banks: from 8:00 a.m. to 1:00 p.m. from Saturday to Wednesday and from 8:00 a.m. to 12:00 p.m on Thursday.- Shops: from 10:00 a.m. to 1:00 p.m. and then 5:00 p.m. to 10:00 p.m. from Saturday to Thursday and from 5:00 p.m. to 10:00 p.m. on Friday.