Effective managers take responsibility for failures as well as successes. Download our guide today to start learning more. It also means telling the truth when it’s not in your best interest to do so. Revising your corporate, business, and functional strategies to reflect the changing needs of your customers is a prime example of adaptability in action. These generalities can be frustrating when you’re trying to improve as a manager (and team member) because they don’t provide you with anything concrete to work on. Take deep breaths in through your nose and out through your mouth. Building rapport with as many employees as possible is important but one of the more underutilized people management skills. For example, if you’re facing a difficult project or a deadline is rapidly approaching, don’t focus on the negative and start to complain. It’s basically the foundation of your job. In business, everything is a problem that needs to be fixed. To be successful at it requires a combination of skills, including open-mindedness, analytical thinking, and creativity. After all, you are ultimately accountable for the solutions your teams generate (see #8). You may be unfamiliar with the word macromanagement, but we’re certain you’re familiar with its antonym: micromanagement. How Can Staff Appraisals Can Get The Best Out Of Your Team? Learn about Personio today. Positivity reflects in everything your team does — from customer-facing activities down to taking out the garbage. You can avoid this issue altogether by being a good role model and always taking responsibility for your actions — and the actions of your team — whether good or bad. Look for the best one under the circumstances — and then decide. When you’re known for your open mind, you’ll also be known as approachable and easy to work with. When you feel like others are losing their cool — and you might be right there with them — try the following exercise. Your job, then, is to enable them to motivate themselves by finding out what they want to achieve. It really comes down to understanding what motivation is: the employee’s own drive to achieve something. Good managers will be as clear as possible in what they say and they will make sure that all employees understand. Being a manager is all about trust. Of course, just like micromanagement, you can take macromanagement to the extreme if you adopt a laissez-faire attitude in which you always let things take their own course, without ever monitoring situations. This requires transparency — making sure information can flow freely between people and teams in order to build cohesion and avoid misinformation. 10 People Management Skills To Employ Today So, that’s why we gathered a list of the 10 most important people management skills you should be developing or improving as an HR leader (or a leader, in general): Less Time On Admin, More Time For Strategy Make time for more strategic, people-focused HR thanks to seamless core processes. We’ve created the definitive list of 15 people management skills every manager needs to succeed. Slowly count to 10 in your head (one-Mississippi, two-Mississippi works well here). Include it as one of the performance metrics in employee feedback talks. 10 Top people management skills for 2021 and beyond. Remember, you can’t do it all. Interested in a practical introduction to corporate culture? Managing with a clear vision may sound “pie in the sky,” but it’s actually a very important leadership quality. One of the most important people management skills you can develop is the ability to lead effectively. And when it’s lacking, everyone will feel it. The type of support you give for these personal concerns may be different from the support you give for business matters, but the result is the same: inspiration to continue doing their job to the best of their ability. Instead, get excited about the prospect of finding a new and unique solution or working hard to complete everything before the deadline. Sling also provides a central location where your team members can indicate when they’re available to work. Empathy builds trust, and trust increases accountability, and so on. Ineffective leaders often have undermotivated, underperforming, disengaged teams. All it takes is an understanding of what. What Questions Help Determine A Hire's Cultural Fit? Skills that are necessary for good people management include: managing by performance, planning, mentoring, problem-solving, communication, feedback giving & receiving, creativity, understanding stakeholders, and … There are several aspects to trust, though, so let’s break them down…. Yet, as many workplaces undergo rapid change and remote work becomes the norm, employee satisfaction levels are at risk of sinking. At some point, you have to delegate. If you continue to use this site, you consent to our use of cookies. Essential people management skills People management requires several soft skills, including those that can lead to open and honest communication as well as improved employee experience. It really is that simple. It’s about simplifying every aspect of the scheduling, distribution, time-tracking, and communication processes. What does it mean to have an open mind? Is it recognition? Yet, engagement levels are strongly linked to company performance, and so your ability to motivate employees is as crucial as ever. That means that, at some point, one of your employees is going to come to you with problems and questions. For one thing, it makes you more likable, and likable managers are more trusted and effective. Without strong problem-solving skills, you’ll never get anything done. Effective leaders motivate their team to do great things. What Is The Best Way To Calculate Staff Turnover? So, how do you do it? As long as employees reach the desired result, the manager doesn’t have to “hold their hands” or hover over their shoulders looking for mistakes. Here are the top 10 people management skills that really matter right now. Your vision acts as a compass, and it is especially useful in a world of continued uncertainty like the one we find ourselves in right now. That’s hardly surprising because communication takes place in so many ways and each requires a different approach. You have to trust that they will work together to complete any task that comes their way. Honesty is essential if you want to build a strong team that trusts you and trusts each other. They can even use their own mobile device! In any event, you will need to invest time in helping team members draw up a plan for where they see themselves next. Leading a quarterly planning meeting with your team. Why Do People Management Skills Matter? Encourage them. Employee performance turns on these people management skills, and on a team leader’s ability to connect with and motivate team members (click here for our guide to motivating your employees). It is not about having answers to employee concerns. A lack of accountability at the managerial level erodes the confidence your team has in you — and in the business as a whole. Within the business itself, an effective leader with strong management skills needs to be able to adapt her. When you exercise positivity come what may, the attitude will rub off on your employees and motivate them to greatness. In March of 2020, everyone who could work at home began to work at home. Choose one and work on it until it becomes a habit. And this doesn’t just apply to their work lives. While flexibility means acknowledging the myriad ways to get things done, adaptability means rolling with the changing circumstances. This appears high on the list of people management skills not just because it matters so much, but also because so many managers lack true mastery of it. If you have a hard time doing this, put yourself in their shoes. Schedule faster, communicate better, get things done. Visit GetSling.com today to learn how you can use the Sling app to improve as a manager. Yet it’s very worth investing time in making sure you are competent in all of them. Be the solid foundation they need to feel secure in their abilities again. Others are not. is filled. We use cookies to ensure the best experience on our website. Managers need to focus on building all of these soft skills, not just a few. Managers need to focus on building all of these soft skills, not just a few. Building your problem-solving “muscle” is key. Management accountability failures (e.g., blaming others for mistakes) can have a rapid snowball effect, sending engagement and morale spiraling downward. On the other, you’re able to see beyond what’s possible today and view what is realistically achievable in the future. Your job as a manager is to make their work life easier for the time being — or help them stay focused — until things settle down. We may not always be able to articulate the difference between a good manager and a great manager, (or even those that could have been the inspiration behind movies like Horrible Bosses! People management skills, also known as ‘soft skills’, are harder to define than technical skills.