Thanks. More cushion color choices would be great. There are so many other great options out there with companies who actually value their customers. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I am tired of my metal chairs rusting. However, company did accept my payment in full the day the order was placed. DO NOT ORDER FROM THIS COMPANY!!! Its also frustrating not being able to call and talk to someone. Extremely disappointed in this company. Also like the compare section. I'm ordering from somewhere else and will just send their $#*! Shop Polywood Retail & Trade Dealers from a Preferred Vendor. I would NOT recommend buying from this company! I understand that Covid has impacted many manufacturing lead times. Very easy to order - sale price is a bargain and free shipping is great. Chat feature does not work. Well.....the major issue is that it's 10-04-20! I’m not sure I would recommend this company at this point because I am not satisfied with the lack of being able to solve this simple problem.". Website provided a lot of information about the product... Eggs up grill has your furniture. They should update customers especially when orders go beyond the estimated delivery date. I have waited 12 weeks for my Edge table to arrive, only to find out that they had sent me the wrong color. It's the first time we have purchased your products. Polywood has a cross-grained structure that results in better strength and weight distribution. For more information about PissedConsumer check out our Still have not received the order nor have I received any shipping info and I have replied to the order confirmation multiple times inquiring about me order and have yet to get any response. I've seen the product before and wanted something for our patio during the summer. Environmental friendly and made in U.S.A. The worst customer service I have ever dealt with. The cushion did not come with the bench. Polywood Furniture ranks 114 of 1467 in Furniture and Decor category. The rocking chairs and glider look great and are a great place to enjoy the lake. :). Review #2206280 is a subjective opinion of poster. It is now Oct.3 and again, no one has informed me as to why the cushion hasn't shipped. We use cookies for analytics, personalization, and ads. Polywood Furniture ranks 10th among Furniture … So glad I went with the poly wood instead of solid. Received bench on Aug 16. Polywood Furniture ranks 117 of 1470 in Furniture and Decor category. Any chance you could check on this? Polywood Furniture attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond. back when it comes in on their dime. I was finally told that cushion is expected to ship in mid-September. I had some issues with my password but all is good now. Expect that they will not keep you informed as to what is going on with your order. Consumers satisfied with Polywood Furniture most frequently mention free shipping and great selection. Shopping was a delight. Because your product is highly rated and is readily available. Go directly through the manufacturer. We liked it so much we ordered it fore our screened in porch. Constant delays. So far so good. User's recommendation: Do not order from Polywood. Lifetime 60294 Adirondack Chair and Ottoman Set. We’re in this together! Theyre missing a total of 8 screws for the rocker portion. Only problem they were sent to North Carolina instead of Texas. The one that came was from their warehouse, but it's impossible to communicate with Amazon. Order # 000325221 Order # 0412602. The price level of this organization is medium according to consumer reviews. The furniture may be quality furniture but the company service is not. Wanted you to notice my glass on the arms of the chair - nice and wide. User's recommendation: Terrible customer service. Trex brand: Very good overall, but probably 3rd out of the 3 to me - Trex was easy to put together like the Polywood, but didn't have the same color variety. Dealing with them has been a nightmare! Joan King Polywood showed bank shipping numbers from FedEx. Check our FAQ. ... but in the end, it was worth the wait. Review #2249955 is a subjective opinion of poster. Great. Review #2148497 is a subjective opinion of poster. LOL. Website very easy to browse and find products. Not real happy, as no one has picked up the telephone nor called me back, to answer the question, when will I receive my order. Pissed Consumer © 2020 All Polywood model - widest variety of colors and very easy to assemble. This place is the worst. Contact Polywood Furniture Customer Service. I was not pissed but now I am getting pissed. Rights Reserved, You Are About to Contact What else can you do! Denied. Recent recommendations regarding this business are as follows: "Don't use Premium Poly Patios. I am guessing Ill get it this winter sometime. User's recommendation: Do NOT ORDER ANYTHING FROM THIS COMPANY. Review #2131470 is a subjective opinion of poster. I did have some frustrations with communicationspandemic fallout, I'm surebut in the end, a company rep, "Daniel C.," stepped in and went above and beyond. I like that the checkout as guest is quick and short. o. Review #2152677 is a subjective opinion of poster. Review #2134413 is a subjective opinion of poster. Thanks. Review #2268332 is a subjective opinion of poster. Review #2152289 is a subjective opinion of poster.